Privacy Policy

Who We Are

TikaCam — Contact: [email protected]

If you are in the EU/EEA/UK, use this address to exercise your data protection rights under GDPR.

Our Privacy Approach

TikaCam is a privacy-first video chat platform. All calls are peer-to-peer (P2P) via WebRTC and end-to-end encrypted (E2EE). We do not monitor, record, or store call content.

What We Collect (Minimal by Design)

We collect only the minimum data necessary to operate the service:

• Connection Data (Ephemeral): IP addresses and network candidates via WebRTC signaling; ICE/STUN/TURN usage; session start/stop timestamps. This data exists only temporarily to establish peer-to-peer connections and is not permanently stored.
• Device Information: User agent string, browser capabilities, device type. This helps ensure camera and microphone functionality.
• Abuse Reports: Information you voluntarily submit when reporting violations (reason, optional description, timestamp, reported user identifier).
• Operational Logs: Error codes, connection diagnostics, dropped call information. Used for reliability improvements and abuse prevention.
• Aggregate Analytics: Cookieless, privacy-friendly analytics including page views, referrers, country-level location. No cross-site tracking or personal identifiers.

Cookies and Tracking

TikaCam avoids cookies whenever possible. If cookies are used, they serve only essential functions (such as storing your 18+ age confirmation) and are never used for advertising or cross-site tracking.

Legal Bases for Processing (GDPR/UK GDPR)

For users in regions covered by GDPR, we process your data based on:

• Performance of Contract: Providing the video chat service you request.
• Legitimate Interests: Security, abuse prevention, service reliability, and improvements.
• Legal Obligation: Complying with applicable laws and enforcing our Terms of Service.
• Consent: Where required by law (e.g., 18+ age confirmation, optional features).

Data Retention

• Signaling/Connection Data: Ephemeral—kept only while needed to establish and maintain active calls, then immediately discarded.
• Operational Logs: Typically retained for up to 30 days, then deleted or aggregated into anonymous statistics.
• Abuse Reports: Retained only as long as necessary for investigation and enforcement, and as required by applicable law.

Security Measures

All calls use end-to-end encryption via WebRTC peer-to-peer connections where supported. If media must be relayed through TURN servers due to network restrictions, it remains encrypted in transit.

We employ rate limiting, abuse detection heuristics, and review of user-submitted reports (not call content) to enforce community guidelines and maintain platform safety.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access: Request a copy of personal data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your data.
• Restriction: Request restriction of processing.
• Objection: Object to certain types of processing.
• Portability: Request your data in a portable format.
• Complaint: Lodge a complaint with your local data protection authority.

To exercise these rights, email [email protected]

Children's Privacy

TikaCam is strictly for adults 18 years and older. We do not knowingly collect data from or allow access by anyone under 18. If we become aware of underage users, we will terminate their access immediately.

International Data Transfers

TikaCam may process data in countries outside your country of residence. Where data is transferred internationally, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) when required by law.

Third-Party Service Providers

We may use third-party infrastructure providers (hosting, TURN servers) and privacy-friendly analytics services. These providers act on our instructions as data processors and do not receive access to call content. We select providers based on their privacy practices and security standards.

Law Enforcement Requests

Because we do not record calls, we cannot provide call content to law enforcement. If we receive a valid legal request, we can only provide the limited data we actually possess: connection timestamps, IP addresses at connection time, and user-submitted reports.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. If changes are material, we'll provide a more prominent notice (such as an in-app notification). Your continued use of TikaCam after changes take effect constitutes acceptance of the updated policy.

Contact Us

Questions about privacy or data protection?

• Email: [email protected]
• Discord: TikaCam Community Discord

Also see: Safety Guidelines and Terms of Service.